Just wanted to send out a warning for anyone that is going to buy Lazy Boy Furniture, we have had our reclining chairs for 6 1/2 years and have had some minor problems with the reclining mechanisms, one is hard to recline the other reclines really fast, but we always felt secure in the fact that they offer a lifetime warranty on the chair frame if anything was to happen. Well, I went to sit in one of the chairs last week and the seat of the chair, part of the wooden frame under the fabric and cushion, fell off and now we can’t sit in the chair. I called the service department and they told me it is $100 to pick up the chair, and $100 an hour to repair! So if you are buying one of these thinking that you will save money on repairs later with the warranty, their warranty is a scam! Not worth it when it is probably cheaper to buy a new chair. I asked the representative from the Houston office if she offered any kind of trade in value for a new chair and she said No. I asked her if they offered any kind of incentive to be able to buy a new chair. Again she said No. Thanks for nothing Lazy Boy, your name says it all you are lazy.